PRIVACY POLICY*

Istare BV is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information

Lunweb B.V
Doctor de Blécourtstraat 9,
6541 DD Nijmegen
KvK: 87795124
Email: finance@istare.nl
Website: www.lundia.com

Personal Data We Process

Lundia.com is a part of Lunweb B.V.  and processes your personal data when you use our services and/or provide them to us yourself. Below you will find an overview of the personal data we process:

– First and last name
– Company name
– Address details
– Phone numbers
– Email address
– Job title
– IBAN bank account number
– Other personal data actively provided by you in correspondence and by phone

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. However, we cannot verify the age of a visitor under 16. We therefore recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such permission, please contact us at finance@istare.nl, and we will remove this information.

Purposes and Legal Basis for Processing Personal Data

Lunweb B.V. processes your personal data based on an agreement or consent for the following purposes:

– Sending invoices and processing payments
– Sending our newsletters
– Being able to call or email you if necessary to provide our services
– Informing you about changes to our services and products

Automated Decision Making
Lunweb B.V. does not make decisions with (significant) consequences for individuals based on automated processing. This concerns decisions made by computer programs or systems without human intervention (e.g., an employee of Lunweb B.V. ).

Purposes and Legal Basis for Processing Personal Data
Lunweb B.V.processes your personal data based on an agreement or consent for the following purposes:

– Sending invoices and processing payments
– Sending our newsletters
– Being able to call or email you if necessary to provide our services
– Informing you about changes to our services and products

Retention Period of Personal Data

Lunweb B.V. does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for the following (categories) of personal data:

Sharing Personal Data with Third Parties

Lunweb B.V. may share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We do this only with your explicit consent. With companies that process data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data. Lunweb B.V. remains responsible for these processing activities.

Cookies or Similar Technologies We Use

Lunweb B.V. only uses technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. They also enable us to optimize our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any previously stored information through your browser settings.

View, Amend, or Delete Data

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Istare BV, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to finance@istare.nl.

To ensure that the request for inspection has been made by you, we ask you to include a copy of your identity document with the request. Please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond as quickly as possible, but within four weeks, to your request.

Lunweb B.V. also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Category of Personal Data Retention Period Reason
Customer administration 7 years Agreement & Warranty
Financial administration 7 years Legal term

How We Secure Personal Data
Lunweb B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact us at finance@istare.nl.

*Please note for purposes of legal and other compliance issues, the version to be used is the original Dutch version. The English version is only a translation for reference.